Legal

Privacy Policy

Last updated ยท 17 September 2026

01 Who we are

Relay ("the App") is developed and operated by Livotov Labs Ltd. ("we", "us", "our"), P.O. Box 99, Varna 9002, Bulgaria, Company ID 202346120. For any privacy question, contact labs@livotov.eu. This Policy explains how the App and this website handle information.

02 Our core principle: on-device processing

Relay is designed so your message content never leaves your device except to the destinations you explicitly set up: another phone number, your own Telegram bot and chat, your own email account or Postmark server, a web address you control, or an automation app on the same phone. There is no Relay cloud, no Relay account, and no intermediary server that receives, stores or reads your messages. This is true for every destination kind, email included.

03 Information the App accesses on your device

To perform its single function, forwarding text messages, the App accesses the following locally, on your device:

We request only the permissions the feature you use needs, and the App works, with the feature disabled, if you decline.

04 Information stored on your device

Stored locally only:

Clear the log at any time (Activity โ†’ Clear, or Settings โ†’ Your data). Uninstalling removes all locally stored data.

05 Information sent to third parties: only the destinations you choose

When a message matches a rule, its content is transmitted from your phone directly to the destination(s) you configured. Those services have their own terms and privacy policies:

We neither control nor take responsibility for how those services process messages you route to them, and we never add ourselves as a recipient or intermediary.

06 Purchases and crash reports: the two SDKs we use

Relay offers an optional "Pro" upgrade, as a one-time purchase or an annual subscription with a free trial. Payments are processed by Google Play; we never see or store your card details. To recognise your purchase across reinstalls and devices, the App uses the RevenueCat SDK, which receives from Google Play your purchase and subscription status together with a random app-instance identifier. That identifier is not linked to your name, phone number or messages, and RevenueCat processes it only to provide the entitlement service (see RevenueCat's privacy policy). Manage or cancel subscriptions in Google Play; refunds follow Google Play policies.

If the App crashes, Firebase Crashlytics (Google) sends us a technical report so we can fix the fault: the stack trace, the app version, the Android version, the device model, free memory and storage, and a random installation identifier that Crashlytics generates. A report never contains a message, a phone number, a rule or a destination, because the App does not hand any of those to Crashlytics. Reports are kept by Crashlytics for 90 days. Crash reporting is switched off in development builds and there is no analytics or usage tracking (see Firebase's privacy documentation).

07 What we do not do

08 This website

This website uses no cookies, no trackers, no analytics and no third-party scripts. Nothing about your visit is collected or stored by us, so there is no cookie banner: there is nothing to consent to. Fonts are loaded from Google Fonts solely to render the page, which means your browser requests them from Google's servers under Google's privacy policy. If the site is served through a hosting provider, that provider may keep ordinary server logs (such as IP addresses) for security and operation.

09 Children

Relay is intended for adults and is not directed to children under 18. We do not knowingly collect information from children.

10 Your rights

Because your data lives on your own device, you control it: view, edit or export the activity log, or delete everything by clearing it in the App or uninstalling. Data-protection rights under the GDPR and equivalent laws apply; since we hold no personal data on servers of our own, most requests are satisfied directly on your device. You may still contact labs@livotov.eu, and you have the right to lodge a complaint with your supervisory authority.

11 Security

We minimise risk by keeping data on your device, encrypting secrets in the Android Keystore and using encrypted connections (HTTPS, or TLS for mail) to every destination that supports them. No method is perfectly secure, but by design there is no central store of your messages to breach.

12 Changes

We may update this Policy for new features or legal requirements. Material changes update the "Last updated" date above and, where appropriate, are noted in the App.

13 Contact

Livotov Labs Ltd.
P.O. Box 99, Varna 9002, Bulgaria
Company ID 202346120
Email labs@livotov.eu